Services

The Quality Group is an experienced partner for quick, consistent, cost-effective and successful implementation of customer and software concepts. Our experience of local projects and multi-national companies of different sizes and sectors is the best guarantee of success. Our implementation concept regulates and structures the project organisation, activities, objectives, responsibilities, planning, execution and control of every project with tried and tested methodology. Our starting point is personal consultation with our customers. The objective is to achieve lasting added value by improving concrete business processes, based on our extensive, practical experience.

Our services complement our industry solutions based on our competence in technology and methods. Our specialists produce the consulting and project performance that forms the basis of successful customer projects, as a result of their expertise in databases, operating systems, networks (from Linux to Windows XP), and in particular in professional object-oriented software development.

Further services by The Quality Group include:

Contract Manual
The Contract Manual is an organizational approach or business model that demonstrates and documents the operative method of a company for creating, managing, evaluating and risk-assessing contracts and contractual partners. The Quality Group provides its customers with all the support they need for defining and implementing their Contract Manual and thus lays the foundation for the economical introduction of the contract management system.


LCM User Group
The Quality Group sets great store by expertise-based further development of our standard products. Significant input for the required functions and the processes to be supported by our products comes from our customers, users and specialist departments. User group meetings take place several times a year. The following subjects are discussed:
» Presentation of planned functionalities for the next release
» Concrete requirements arising from current customer projects
» Working out of further requirements for compliance management
» Information about interfaces to other systems, e.g. ERP, ECM and DMS
» Information about technologies and standards in use
» Information about complementary products

Customer forum DiALOG
Our customer forum takes place once a year in the markets Germany, Switzerland and US. At this event, our customers and prospects receive valuable information about current projects, technological trends as well as the latest in contract managament and corporate compliance. Representatives from industry, science and research and our partners participate in this event.